Terms & Conditions

Introduction

Welcome to Litz EV. These Terms and Conditions govern your use of our electric vehicle (EV) charging services, website, mobile application, and any related services. By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our Services.

Definitions

• Account: The user account created to access our Services.
• Application: Our mobile application named Litz EV.
• Charging Session: The duration between the start and end of charging an electric vehicle.
• Convenience Fee: The fee payable for availing our technology services, customer support, and cashless payment options.
• Cancellation Fee: The fee payable for canceling a booked charging session.
• Fare: The amount payable for the energy consumed during a charging session
• User/You: Any person who has an Account and uses our Services.

Account Registration

To use our Services, you must register and maintain an active Account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary. You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account.

Account Registration

To use our Services, you must register and maintain an active Account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary. You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account.

Services

Our Services include facilitating EV charging sessions through our Application and website. We reserve the right to modify or discontinue any part of the Services at any time without prior notice.

Payment Terms

• Fare: You agree to pay the Fare for each charging session, calculated based on energy consumption and displayed in the Application.
• Convenience Fee:A non-refundable fee may be charged for each booking made through our Services.
• Cancellation Fee:If you cancel a booking, a Cancellation Fee may apply as specified in the Application.
• Payment Methods: Payments can be made through credit/debit cards, e-wallets, or other methods as specified. You authorize us to charge your selected payment method for all amounts due.

User Obligations

• Compliance: You agree to comply with all applicable laws and regulations while using our Services.
• Proper Use:You shall use the charging stations responsibly and follow all instructions provided.
• Prohibited Conduct: You shall not misuse the Services, engage in fraudulent activities, or interfere with the operation of the charging stations or Application.

Limitation of Liability

To the fullest extent permitted by law, [Your Company Name] shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues arising out of or related to your use of the Services.

Indemnification

You agree to indemnify and hold harmless Litz EV, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of the Services or violation of these Terms.

Termination

We reserve the right to suspend or terminate your access to the Services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of the Services, us, or third parties, or for any other reason.

Changes to Terms

We may modify these Terms at any time. Such modifications shall be effective immediately upon posting on our website or Application. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.